I help DTC and retail brands design, launch and run their operations — networks, 3PLs, systems and teams. By an operator who's done it at scale, not an advisor.
Let's talk →At Adore Me (acquired by Victoria's Secret), I scaled the supply chain from $30M to $300M, launched an automated distribution center from scratch, and built in-house WMS, TMS and OMS with my own engineering team. I've selected and managed the 3PLs and carriers others only benchmark.
3PL selection, customs and importer-of-record, EDI for retail, state tax, MoCRA for cosmetics.
Location, import setup, customs, VAT, returns process, and the right local 3PL and carriers.
Redesign the multi-DC network and migrate partners without breaking delivery promises.
Move to integrated WMS/TMS/OMS with orders, stock and returns connected, and a real KPI stack.
Review your current network and map the scenarios, with a clear go / no-go.
Select partners, integrate systems, design the processes and the org to run them.
Go live, set KPIs, and ramp to steady state — hands on the operation, not just a deck.
Tell me where you are today and where you want to get to. I'll tell you straight what it takes.
Email Hugo →